Does Betterhelp US Take Insurance?

by | Apr 9, 2023 | Advices

Learn more about the benefits offered by Betterhelp and whether Betterhelp US takes insurance.
Betterhelp is one of the largest and most trusted online therapy providers. With a multitude of diverse professionals, Betterhelp is suitable for teens, individuals, and couples. And with some of the best prices for virtual counseling, Betterhelp is a great option for people on a budget.

To support the work of the people working on, we may receive compensation if you sign up for online counseling through the links provided.

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Is Betterhelp US worth it? charges $60-$90 per week. Your exact weekly cost may vary based on factors such as your therapy needs, and other circumstances of your life. For military veterans, students, people with disabilities, and unemployed or low-income clients, Betterhelp offers reduced rates.  An application for financial aid is available for those in greater need.

ADHD Zoning Out, Does Betterhelp US Take Insurance

Customer service and satisfaction

Betterhelp is easy to use. As a user, you may use the website login or smartphone app for video therapy sessions, scheduling appointments, and messaging your therapist.

When using Betterhelp, it’s helpful to know the following:

  • You will receive an email notification when your therapist responds to you.
  • You may schedule either phone, chat, or video therapy sessions.
  • You can revisit messages when you log in.

Customers seem to be happy with the Betterhelp platform, along with the variety of virtual options and tools. If you have a question for the Betterhelp customer service team, you must fill out an online contact form and wait for a response—there is no customer service phone number.

Looking for a specialist?
Get matched with an ADHD and zoning out therapist.

To support the work of the people working on, we may receive compensation if you sign up for online counseling through the links provided.

What the Therapists’ Reviews say

You may want to check out what the professionals are saying about online therapy, specifically about the platform. Betterhelp reviews are available online. These are specifically presented by therapists, thus making the reviews more meaningful and more reliable.

Your questions may focus on “Is Betterhelp legit?” “Is it worth it?”. They are very valid questions, and they deserve an answer. Here is an overview of some of the professionals’ reviews:

“Yes, Betterhelp is a legitimate online company that provides numerous services relevant to mental health and well-being for people who are in need of it! There are a number of reasons why this company is legit such as: An established online company. Qualified Therapists.”

“You’ll be happy to know that all their counselors are licensed, accredited professionals. You might also be surprised at the BetterHelp fees and how much counseling they cover.”

“Yes! At least, chances are overwhelmingly positive that BetterHelp will be right for you, thanks to its network of savvy and qualified counselors, the ability to message your counselor anywhere and at any time, and the platform’s affordability.”

Pros include:

  • Convenient for people with limited mobility and those living in remote areas
  • 24/7 chat feature
  • Conversations saved to the platform for later review
  • Option to change counselors at any time
  • Can cancel membership at any time
  • All counselors accredited and experienced

Greater accessibility when compared to in-person therapy

The positive online therapy reviews show Betterhelp is a legit company that can help clients work through their problems and improve their wellbeing.

How does work? What could be the benefits and for who?


Betterhelp can be a good solution for your specific therapy needs. Specialised professional therapists can provide you with the guidance and support that you need to work on your specific challenges. Therapy is provided at a time which is convenient for you. Full confidentiality is always guaranteed. Betterhelp sessions are less expensive and less time-consuming, and more convenient than driving to a counselor’s office. Betterhelp live sessions are 30 minutes, which is shorter than the typical 50-minute sessions. Once you are paired with a therapist, you can start communicating by email or within the app’s chat function, and, if you prefer, schedule a phone or video session. The platform offers individuals or couples therapy.

The Betterhelp network of more than 8,000 therapists makes it one of the biggest online therapy networks in the field. After completing a brief questionnaire, you’ll be paired with a therapist who is a good fit for your individual needs; therapists have their own areas of expertise, such as anxiety, parenting issues, depression, relationship troubles, trauma, and more.
Beyond their individual specialties, Betterhelp therapists have several important qualities in common: they all have a Masters’ degree or a Doctorate degree, and a minimum of three years and 1,000 hours of experience. offers private, affordable online counselling when you need it from licensed, board-accredited therapists. The online counselling and therapy services are provided through web-based interaction as well as phone and text communication. You can feel free to explore the platform, then you can get in touch with them, and they will match you with the best therapist to support and guide you.

Does Betterhelp take insurance?


Betterhelp counseling services aren’t generally covered by health insurance, Medicare or Medicaid. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policy’s mental health coverage.


If you consider using your health insurance, check your coverage carefully by asking the following questions:

  • Do I have mental health insurance benefits?
  • What is my deductible, and has it been met?
  • How many sessions per year does my health insurance cover?
  • What does the coverage amount to per therapy session?
  • Is approval required from my primary care physician?



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